Job details
Job type
Full-time
Full job description
About Us
Founded in 1973, O’Neil Digital Solutions (ODS) is a leading IT consulting firm specializing in the optimization of complex end-to-end business process systems for a multitude of business verticals including Financial Services, Digital Media, Healthcare, and Transportation industries. ODS provides high-touch bespoke software engineering, systems integration, and infrastructure management services to clients of all sizes and industries. From large scale mass communication projects to highly secure and confidential data analytics using Big Data frameworks like Hadoop and AWS Redshift, ODS has a broad set of proven technical capabilities that help companies make complex digital transformations. ODS offers state of the art publishing solutions through our customer-centric applications and services include electronic document delivery, web applications, high-speed digital printing (color and black & white), automated composition, offset printing, warehousing and fulfillment services. ODS is headquartered in Los Angeles, CA and also has offices/plants in Texas and North Carolina centrally located to serve clients across the country.
Summary
The Business Systems Analyst III will be responsible for developing and analyzing existing and new operational workflows while building a strong understanding of the needs of the business. The person in this position will be a key role in influencing and driving decision-making, communicating and consulting with stakeholders, and ensure delivery and execution of strategic objectives and projects.
Duties and Responsibilities
- Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results
- Stay current with customer needs and strategies; utilize formal and informal written communication methods to share updates and findings; and facilitate project meetings and presentations to all types of diverse audiences
- Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships
- Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results
- Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies
- Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities
- Provide project level analysis – producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
- Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process
- Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement and implementations
- Assist with and test implementation for all payer and vendor relationships to ensure data transfer collection, quality and reporting relationships are working appropriately down to the market level to ensure market team member and provider experience is appropriate
- Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates.
- Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts
- Perform other duties as assigned by management
Qualifications & Requirements
- Bachelor’s degree in Business Administration or Technology: MBA preferred
- Five (5) years of experience in Business Analyst role
- Data analysis – Must have proficiency with SQL, Microsoft Excel
- Project Management Certification preferred
- Six Sigma Green Belt or equivalent preferred
- Must have experience working on large scale projects as well as handling day-to-day operational requests from the business
- Strong project management, ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills
- Understanding of Indices, fundamentals and analytical data, returns level data etc.
- Ability to translate complex subjects into actionable recommendations
- Technical Skillset
- Perform all work and activities with honesty and integrity.
- Effectively communicate (and listen) clearly, professionally, politely and persuasively in all situations; respond well and in a reasonable, timely manner.
- Ability to work independently as well as with others.
- Challenges conventional practices and use creativity and information to lead, innovate, problem solve, and implement ideas to contribute to the growth of the organization.
- Support and meet company/department goals and core values.
- Collaborates with co-workers to achieve common goals.
Working Conditions
Office / Sedentary Requirements
Must be able to perform the essential job duties. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each work day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Travel or Driving Requirements
If required, provide the % of travel or driving time.
- % of Travel Required: 10
- % of Driving Required: 0
Equal Opportunity Employer
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). This does not alter the nature of the at-will employment between the employer and employee where either party can end the relationship at any time, for any reason or no reason, with or without notice.
